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Ancestry

Delivering Efficient Incremental Reach with Intent-Driven Automation

Brief

As a key vital record, marriage records are an important entry point for users discovering their personal histories and family connections. However, the existing paid search strategy was highly complex, with a large number of assets which led to missed opportunities for optimisation.

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Background

The task was to optimise the paid search setup to better leverage machine learning while staying aligned with intent-driven communication principles. The goal was to simplify the structure, reduce asset numbers significantly, and enhance the overall performance of the campaign.

35%
Increase in online orders 2023
35%
Increase in online orders 2023
Solution

To address this challenge, we restructured the campaign by:

- Reducing the number of assets from approximately 50,000 to around 200, a 90%+ reduction

- Consolidating to a single campaign, keyword ad group, and Dynamic Search Ad (DSA) ad group

- Using both broad and exact match types to target more precisely

- Implementing Responsive Search Ads (RSA), Dynamic Keyword Insertion (DKI), and ad pinning for more personalised ad experiences

- Applying smart bidding through SA360 to optimise performance based on real-time data


The 90% reduction in assets greatly simplified the campaign structure, allowing for better machine learning utilisation and intent-driven automation. This led to a significant improvement in campaign efficiency and performance. With the new structure, we saw better-targeted ads and optimised performance, all while reducing complexity.

151%

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151%

97%

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